I tried to call their call centre to at least go back to my current price, had to deal with a super annoying bot that asks you to answer all sorts of questions before actually letting you queue for an operator, got frustrated after 3 questions, and hung up. This year they almost doubled my premium without even asking about my mileage - for the records less than 3000 miles. My premium has been steadily increasing and I would have to call them every year to knock something off. I drive a Fiat 500, do less than 4,000 miles a year on average and never had an accident. Luckily I never had to actually to use their services besides paying for my insurance, so I can only comment on the price. Premium almost doubled after 3 years of no claim
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